PRODUCT
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Check out our most frequently asked questions below.
Ervia Jewelry is a jewelry brand offering a wide range of stainless steel collections. Each piece is guaranteed to be rust-resistant, tarnish-free, hypoallergenic and perfect for active women who love staying on the move.
Ervia Jewelry is crafted from stainless steel, which offers exceptional durability, resists rust and maintains its color even with frequent use or exposure to perspiration.
Yes, Ervia Jewelry is made with skin-friendly stainless steel, making it safe and comfortable to wear.
Ervia Jewelry offers an extensive collection of jewelry, including hoop earrings, screw-back earrings, stud earrings, rings, bracelets and necklaces, all thoughtfully designed for everyday wear.
Ervia Jewelry comes in a range of sizes, from kids to adults, designed to fit comfortably and meet different needs.
SHIPPING
Get answers to the questions that matter most.
Ervia Jewelry is open on Monday to Friday, from 9:00 AM to 5:00 PM.
Customers can buy Ervia Jewelry through our official stores on Shopee, TikTok and website.
Once an order has been placed and payment is completed, it can no longer be changed. We kindly ask that you review your order details carefully before proceeding with the purchase and payment.
Orders are processed on the same day once payment is confirmed, except on Saturdays and Sundays. Orders placed on weekends will be processed on the following Monday.
To track your order placed through the website, please visit the “Track Order” page available on the homepage.
Ervia Jewelry Partners With JNE As The Official Shipping Carrier For Orders Placed Through The Website.
Orders Placed Before 3:00 PM WIB Will Be Processed And Shipped On The Same Day, Except On Saturdays And Sundays. Orders Placed On Weekends Will Be Processed On The Following Monday.
Delivery Usually Takes Between 2 To 7 Business Days, Depending On The Distance To The Customer’s Location.
Yes, Ervia Jewelry Products Can Be Shipped To All Regions Across Indonesia.
All Orders Placed On The Ervia Jewelry Website Can Only Be Shipped Using JNE Courier Services.
Shipping Costs Are The Responsibility Of The Buyer And Will Vary Depending On The Delivery Address For Ervia Jewelry Products.
Currently, Ervia Jewelry Does Not Support Payment On Delivery (COD) Through Courier Services.
Deliveries Are Made Only On Business Days (Monday To Friday) Between 9:00 AM And 3:00 PM WIB.
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