Frequently Asked Questions (FAQ)
All MONDIAL items are carefully packaged in our signature blue MONDIAL box, as well as in an elegant paper bag complimentary with any purchase. Every package is made with premium quality materials to match our premium products.
Before placing an order, make sure you double-check the product you want to buy because we cannot change your order for any reason.
You can enter the voucher code in the USE YOUR VOUCHER CODE field at check out. One voucher code can only be used once by one account. Click the (x) button if you would like to cancel the use of the voucher code & re-enter a new code if necessary.
You can see various payment method options on the Finance Options page (link to the financing options page)
You cannot change the details or cancel your order after your order has been paid for any reason
You are able to monitor your delivery at the 'Order' page of your profile.
Prices shown do not include postage.
All ready stock orders will be shipped 2 working days after the order is made (excluding Saturday/Sunday and public holidays). Deliveries are made Monday-Friday during business hours.
Untuk melakukan pemesanan sebagai hadiah, tolong diisi data dibawah ini dan kirimkan ke Admin Whatsapp atau Instagram kami: Nama penerima: Alamat penerima: No hp: Nama Barang (jumlah, warna):